Shell Remote Sense

Shell Remote Sense was a real-time oil condition monitoring service for industrial equipment — sensors on machinery feeding live data to a platform that tells operators when something is wrong before it becomes a failure. The product existed, it worked, but it needed to grow: more customers, more markets, more capability.

My role was scaling the product across multiple dimensions simultaneously. On the commercial side, I worked closely with sales and marketing to bring in new B2B customers — understanding what different industries needed from the platform, translating that into product decisions, and making sure what we were selling matched what we could deliver. On the product side, I led the addition of new monitoring metrics, expanding what the platform could detect and therefore its value proposition to existing and prospective clients. I also worked on the UI, improving how operators interacted with the data — making a technically complex product easier to act on in practice.

Running alongside this was a global launch across five markets: Europe, India, Indonesia, the US, and Canada. Each market brought its own operational and regulatory considerations, and coordinating across that many geographies while keeping the product coherent was a significant part of the work.

$400k revenue from six new B2B customers, and a product with meaningfully broader capability and a wider geographic footprint than when I joined.